Practical information : frequently asked questions

Find also the map of the campsite and all our documents to download.

Camping pitches

Should I have an adapter for the electrical connection ?

The majority of our sites have French plugs (standard and individual sanitary pitches). The XL slots are the only ones equipped with European plugs. The amperage is 10A for all.
So think about bringing an extension cord large enough to connect to the electrical terminals and an adapter if necessary.

Rentals

What time can I arrive ?

Arrivals are from 3 pm. Nevertheless before and after the season, we can accommodate you and install sooner provided you notify us in advance of your arrival time. In July and August if you arrive before 3 pm, we may be able to settle earlier depending on the progress of our cleaning teams. Whatever the case, while waiting to integrate your hiring, you will be able to benefit from the aquatic spaces of the camp-site.

Services

What time is the reception open ?

April: 9 am-11am
May-June-September: 9 am-11 am / 4 pm-7 pm
Outside these hours we work on the campsite and are there to welcome you on simple phone call +33(0)5 53 29 14 27

July-August: 8:30 am-1 pm / 2pm-7pm

Your Booking

When should I pay the balance of my reservation ?

You have booked a rental: you have to pay your balance 1 month before your arrival.

You have reserved a pitch (Standard, XL, Individual sanitary): we will ask you to pay your balance on the day of your arrival.

Miscellaneous

Is there a train station near the campsite ?

Yes we have several stations nearby:

Siorac en Périgord (6km)
Le Buisson de Cadouin (7 km)
Le Bugue and St Cyprien (10 km)